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Shipping and payment

You receive tickets, trainings, vouchers and photos electronically. Merch is shipped to you or handed over at the event.

Payment methods

Online payment via Comgate

Online payments are provided by the Comgate payment gateway. The provider, Comgate, a.s., is a licensed payment institution supervised by the Czech National Bank. Payments through the gateway are fully secured and all data is encrypted.

More about the Comgate payment gateway

Payment card, Apple Pay, Google Pay

The gateway accepts Visa, Visa Electron, Mastercard and Maestro cards, and Apple Pay and Google Pay with a card stored in your phone wallet.

1. In the checkout, choose online payment and place the order.
2. We redirect you to the Comgate payment gateway. Choose card payment (or Apple Pay / Google Pay) and enter your card details.
3. Confirm the payment as your bank instructs.
4. Once the payment is approved, you return to the order page. Both you and we learn about the payment right away.

Bank payment buttons

A bank transfer through your internet or mobile banking, without entering card details. You can only confirm the payment after logging in to your bank.

1. In the checkout, choose online payment and place the order.
2. On the Comgate payment gateway, choose bank transfer and your bank.
3. Log in to your internet banking or banking app and confirm the pre-filled payment order. You do not change the amount or the reference.
4. After paying, you return to the order page.

If your bank is not on the list, choose “other banks”: the gateway shows the account number, amount and reference (also as a QR code). The gateway confirms such a transfer by the next day at the latest.

Bank transfer to our account (company purchases)

For a company purchase you can also pay by transfer. You find the payment details and a QR code in the order confirmation. For tickets, a transfer is not offered if it would fall due after the event starts.

Gift voucher

Enter the voucher code in the checkout. If the voucher does not cover the full amount, you pay the rest.

Delivery

Tickets, trainings, vouchers and photos

Delivered electronically to the e-mail in the order right after payment. You download photos on the order page. No shipping fee.

Merch

Delivery options and prices are always shown in the checkout too:

• Packeta – pickup point or Z-BOX – €5. Choose a point on the map. You get a text and an e-mail when the parcel is ready.
• Packeta – courier to your address – €6. A courier delivers the parcel to your address.
• I’ll pick it up at the event – Free. No shipping fee. We hand the goods over at the event.

Packeta delivers to: Slovakia, Czechia, Hungary, Poland, Austria.

We ship the goods without undue delay after payment, within 30 days at the latest. When we ship, you get an e-mail with a tracking link. We do not offer cash on delivery; goods are paid in advance.

Questions and complaints

About your order, delivery and refunds: event-nospam- [at] ccracing.sk.

About the payment itself, you can also contact Comgate directly:

Terms and conditions